{"xsrfToken":"3f544c85338eb083e9e6976410ef3138585ae725_lout","branding":{"id":"2","key":"hds","name":"Haven Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/56c1f8a8-61a1-417d-97b3-e72f7c9e76d3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjI0YzJjYS1mOWE1LTQxZGEtYmU5Ni02NmQwMWFjZmQyMjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU2YzFmOGE4LTYxYTEtNDE3ZC05N2IzLWU3MmY3YzllNzZkMyI6WyJyZWFkIl19LCJleHAiOjE3MzIxODIwMjUsIm5iZiI6MTczMjE4MTQyNX0.FEbjdZu24mGETh8r9tK3CoB7LmZ-fLrcJRy0bsXSQSY&client=0b24c2ca-f9a5-41da-be96-66d01acfd222&mode=fit","logoId":"56c1f8a8-61a1-417d-97b3-e72f7c9e76d3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#164ac5","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"2","key":"hds","projectId":10002,"serviceDeskId":2,"name":"Haven Service Desk","description":"<p>Welcome! You can raise a request using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"30","name":"2FA Issue / Reset","descriptionHtml":"","callToAction":"2FA Issue / Reset","introHtml":"","icon":10513,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[5],"key":""},{"id":"14","name":"Deploy on Haven1","descriptionHtml":"","callToAction":"Deploy on Haven1","introHtml":"","icon":10553,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10553","groups":[3],"key":""},{"id":"28","name":"KYC Other","descriptionHtml":"","callToAction":"KYC Other","introHtml":"","icon":10466,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[5],"key":""},{"id":"27","name":"KYC Rejected","descriptionHtml":"","callToAction":"KYC Rejected","introHtml":"","icon":10506,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[5],"key":""},{"id":"11","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[2],"key":""},{"id":"13","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[2],"key":""},{"id":"15","name":"Update deployed contracts","descriptionHtml":"","callToAction":"Update deployed contracts","introHtml":"","icon":10469,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[3],"key":""},{"id":"10","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"26","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"","icon":10511,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"29","name":"NFT Report","descriptionHtml":"","callToAction":"NFT Report","introHtml":"<p>Report an issue with an NFT or NFT collection</p>","icon":10467,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"9","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"6","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"31","name":"Wallet Change / Compromised","descriptionHtml":"","callToAction":"Wallet Change / Compromised","introHtml":"","icon":10511,"iconUrl":"https://haven1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General issues"},{"id":5,"name":"KYC, KYB or 2FA issues"},{"id":3,"name":"Developer related issues"}],"orderMapping":{"3":[14,15],"5":[27,28,30],"2":[11,13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0d148f3b-9662-3af8-b5da-fea399871cf7","appLinkName":"","appLinkUrl":"","spaceKey":"HSD","spaceName":"Haven Service Desk","spaceUrl":"","isServer":false},"labels":[],"projectKey":"HDS","serviceDeskId":2,"kbLinkDomainURLs":["https://haven1.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HDS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjI0YzJjYS1mOWE1LTQxZGEtYmU5Ni02NmQwMWFjZmQyMjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODI2MjUsIm5iZiI6MTczMjE4MTQyNX0.hF4HtOkAyCrFxcpIZH1OBmmSv-rb0n8pM8B3ykoWLqw","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"0b24c2ca-f9a5-41da-be96-66d01acfd222","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://haven1.atlassian.net/wiki","kbLinkDomainURLs":["https://haven1.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}